IP PBX & VOIP are widely used terms in businesses. These technological solutions simplify the working of businesses by allowing the brands to interact both internally and externally on a real-time basis.
These terms, however, are often misunderstood by people. Some say that both are the same, whereas, others say that the two differ from each other. Let’s understand more about these terms followed by how GOSHEN can provide you a strong base for the smooth run of your business.
What is IP PBX & VOIP?
IP PBX and VOIP is a term used interchangeably in the IT industry which can be rather confusing. IP PBX refers to the telephony system while VOIP refers to the underlying technology itself.
IP PBX which stands for Internet Protocol Private Branch Exchange is a type of enterprise telephone system where calls between users on local lines are switched using the fast data networks which is the IP part of the system.
VOIP which stands for Voice Over the Internet Protocol refers to the actual technology that allows telecommunications to be made via a data network.
Available Features of IP PBX:
- Auto-Attendant
- Call Conference
- Call Recording
- Call Transfer
- Call Queue
- Announcements
- Ring Groups
- Time based routing
- MOH (Music on Hold)
- Follow Me
- Voice Mail
Take Cloud Performance To The Next Level
Nothing is built for eternity in IT. Applications that were state-of-the-art ten years ago no longer meet the needs of agile enterprises. Every day, industry leaders are competing with digital upstarts that develop their business exclusively in the cloud. To fight this battle, many are therefore migrating their applications and data management to the cloud.
They want to benefit from the flexibility, diversity, security, and scalability of powerful and highly available cloud services for their digital transformation. But you only unlock these potentials if you prepare yourself and your IT departments well enough.
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